Processing Time

Hair Extensions & Wigs

  • Please allow 5-7 BUSINESS days to process your order.

Lashes & Lipstick

  • Please allow 1-2 BUSINESS days to process your order.

Southern Lace Glue

  • Please allow 3-5 BUSINESS days to process your order.

Satin Lace Band

  • Please allow 1-2 BUSINESS days to process your order. 
Category: Processing Time

Returns/ Exchanges

Lashes & Lipstick 

No exchanges or refunds are allowed on our lashes and lipsticks, due to the nature of the items, for sanitary purposes. However, in the unlikely event that you receive a damaged item, we will be more than happy to replace it. Original shipping charges are nonrefundable.

Hair Extensions

We only accept exchanges if…

  • The hair MUST be in its original condition and not altered in any way.
  • Hair can’t be washed, hair tags should still be attached and bundles should remain unraveled. 
  • All tags and packaging must be shipped back.
  • You have up to 2 days after delivery confirmation to contact us for product exchange

Wigs

  • The lace CAN NOT BE CUT.
  • The wig must be in its original condition and not altered in ANY way.
  • You have up to 2 days after delivery confirmation to contact us for product exchange.

Shipping

  • After processing your order, we will ship via USPS Priority Mail.
  • Once items are shipped, tracking numbers will be sent to the email address provided with the purchase.
  • USPS Priority Shipping may take 1-3 business days
  • Southern Beaute will not be responsible for packages once they have been shipped.
  • ALL ORDERS WILL REQUIRE A SIGNATURE CONFIRMATION. 
Category: Shipping

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